Listening to the pronouns employees use when they describe your organization can speak volumes about their commitment and morale. Examples:
"They" and "them." If you hear mostly these two, you probably have some morale boosting to do.
"We" and "us." These are the words you want to hear. They mean employees are proud to be part of the organization.
Source: ~ CARE Packages for the Workplace, by Barbara A. Glanz, McGraw-Hill, 11 W. 19th St., New York, NY 10011.
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