Our client in Dallas, Texas is seeking a Functional Track Lead – Procurement.
Key Responsibility: Manage Workload within the Track | Collaborate with product vendor | Conduct impact analysis
Skill Set Requirement:
- Oracle Cloud Knowledge –
Purchasing, Self Service Procurement, Supplier Management (Sourcing, Agreements), Inventory Management, Demand Planning, Supply Planning, OTM, Maintenance - Application Management Service Delivery
- Functional Area business process knowledge of Procurement Track
- Bachelor’s degree in Computer Science, Procurement Management, or a related field
- Oracle Cloud hands-on experience with configuration, triage and problem/incident resolution across Procurement track
- Excellent communication skills
Day to Day Activities:
Primary liaison with Business Process Owners and business users
- Participate in daily stand-up Procurement meetings (and weekly/monthly meetings)
- Manage all activities within the Procurement track including prioritization of incidents and enhancements for their respective tracks
- Triage and resolve high priority functional tickets (incidents and problems)
- Co-ordinate with business user(s) if more details are needed on the Procurement tickets
- Coordinates with business users on new enhancements and collaboratively helps the business prioritize new enhancements
- Responsible for end user satisfaction
- Conduct impact analysis for new releases on Procurement track
- Collects business requirements and coordinates with functional analysts on design elements, effort estimations and delivery
- Manages service levels for the Procurement track
- Update business users in case of risks of missing service levels
- Manage and track Oracle SRs for Procurement track
- Work with the Delivery Manager to escalate SR’s not getting desired attention