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12687 Functional Track Lead – SCM

Job Description

Manage Workload within the Track | Collaborate with product vendor |Conduct impact analysis

• Oracle Cloud Knowledge -Order Management, Supply Chain Costing, OTM (Oracle Transport Management), Manufacturing, Maintenance
• Bachelor’s degree in Computer Science, Supply Chain Management, or a related field
• Functional Area business process knowledge of Supply Chain Track
• Bachelor’s degree in Computer Science, Supply Chain Management, or a related field
• Release management and regression testing
• Oracle Cloud hands on experience with configuration, triage and problem/incident resolution across Supply Chain track

• Work closely with business stakeholders to gather requirements and transform them into Oracle Fusion SCM solutions.
• Participate in daily stand-up Supply Chain meetings (and weekly/monthly meetings)
• Manage all activities within the track including prioritization of incidents and enhancements for Supply Chain track
• Triage and resolve high priority functional tickets (incidents and problems)
• Co-ordinate with business user(s) if more details are needed on the tickets
• Coordinates with business users on new enhancements and collaboratively helps the business prioritize new enhancements
• Responsible for end user satisfaction
• Conduct impact analysis for new releases on Supply Chain track
• Collects business requirements and coordinates with functional analysts on design elements, effort estimations and delivery
• Manages service levels for the Supply Chain track
• Update business users in case of risks of missing service levels
• Manage and track Oracle SRs for the Supply Chain track

Job Category: IT
Job Location: Dallas TX

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