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12717 CATIA Support Engineer

Our client is seeking an engineer to integrate (not design) their application.  Duties of this role include: Daily monitoring, troubleshooting & administration of business applications including:
•    Technical leadership in support of IS engineering systems related to Computer Aided Design (CAD)
•    Strong understanding of integrating CATIA V5/V6, 3DEXPERIENCE applications including licensing into production environments.
•    Create and test deployment scripts and application patches.
•    Troubleshoot application issues.  Work with end users and other supporting IS departments to define, reproduce and countermeasure issues.
•    Ability to create / maintain standardized processes.
•    Manage environment using the client Change Management Process.
•    Support emergency application changes or business requests.
•    Create detailed / clear documentations & problem reports.
•    Provide off-hours support as needed, both onsite & remotely.
•    Daily time management and accurate time reporting.

•    Engineering application support Like CATIA V5/V6, 3DEXPERIENCE and etc.
•    Hands on experience with Linux/Unix
•    Experience creating and modifying scripts or applications to perform tasks using Powershell, bash, batch etc.
•    Strong knowledge of network like DHCP, DNS, F/W, NAT and so on.
•    Hands on experience with Active Directory Domain Services
•    Experience monitoring web server system components
•    Must be a self-starter and be able to follow & enforce defined division processes.
•    Must work well within a diverse integrated team environment.
•    Excellent organization & time management skills in addition to a high level of problem solving and analysis.
•    Ensure exceptional customer service & support with prompt problem resolution & follow-up for local and remote end users.
•    Experience with ServiceNow is a plus, but not required.
•    Experience with AWS is a plus, but not required.
•    Strong written and spoken communication skills
•    Proficient in Japanese is plus
•    Ability to travel up to 35%.

Job Category: IT
Job Location: Saline MI

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