Our client in Dallas, Texas is seeking a Functional Track Lead – Procurement. This role will manage workload within the track/collaborate with product vendor/conduct impact analysis.
• Oracle Cloud Knowledge –Purchasing, Self Service Procurement, Supplier Management (Sourcing, Agreements), Inventory Management, Demand Planning, Supply Planning
• Application Management Service Delivery
• Functional Area business process knowledge of Procurement Track
• Bachelor’s degree in Computer Science, Procurement Management, or a related field
• Oracle Cloud hands on experience with configuration, triage and problem/incident resolution across Procurement track
• Excellent communication skills
• Primary liaison with Business Process Owners and business users
• Participate in daily stand-up Procurement meetings (and weekly/monthly meetings)
• Manage all activities within the Procurement track including prioritization of incidents and enhancements for their respective tracks
• Triage and resolve high priority functional tickets (incidents and problems)
• Co-ordinate with business user(s) if more details are needed on the Procurement tickets
• Coordinates with business users on new enhancements and collaboratively helps the business prioritize new enhancements
• Responsible for end user satisfaction
• Conduct impact analysis for new releases on Procurement track
• Collects business requirements and coordinates with functional analysts on design elements, effort estimations and delivery
• Manages service levels for the Procurement track
• Update business users in case of risks of missing service levels
• Manage and track Oracle SRs for Procurement track
• Work with the Delivery Manager to escalate SR’s not getting desired attention