Our client in Dallas, Texas is seeking an Accounts Receivable Administrator. This role is responsible for managing a portfolio of B2B customer accounts, driving timely collections, and reducing outstanding receivables. The position partners cross-functionally to resolve billing issues, analyze account activity, and ensure adherence to collection policies and SLAs. The ideal candidate brings strong analytical skills, attention to detail, and the ability to build effective relationships while working independently in a fast-paced, results-driven environment.
What You’ll Do:
- Manage outbound collection activities through phone calls, emails, and written correspondence, ensuring compliance with departmental SLAs and follow-up timelines for an assigned customer portfolio
- Drive business value by consistently achieving month-over-month reductions in aging accounts receivable balances
- Collaborate with upstream, downstream, and cross-functional business partners to resolve account issues and secure timely payment
- Establish clear payment timelines and hold customers accountable for agreed-upon arrangements and next steps
- Perform account reconciliations and detailed analyses, including payment research and discrepancy resolution
- Monitor and collect customer payments in alignment with due dates and recommend daily allocation of funds
- Resolve billing disputes by researching issues and applying appropriate credits or adjustments to mitigate delinquency
- Identify root causes of account delinquency and escalate findings to management and/or internal sales teams as needed
- Review assigned accounts to research and apply unapplied cash and deposits, minimizing on-account balance accumulation
- Ensure strict adherence to corporate collection policies and procedures
- Prepare and deliver monthly portfolio reviews highlighting delinquency trends and insights for senior leadership
- Perform additional duties as assigned
What You’ll Need:
- College diploma required; bachelor’s degree in Accounting, Finance, or Business Management preferred
- Minimum of 3 years of B2B collections and/or accounts receivable experience in a corporate environment
- Excellent communication and presentation skills, with the ability to build strong relationships in a complex, matrixed organization
- Strong interpersonal skills with a collaborative and professional approach
- Demonstrated ability to influence stakeholders through shared goals and outcomes
- Proficiency in Microsoft Office, including advanced Excel skills
- High attention to detail with a strong focus on accuracy
- Self-motivated, disciplined, and able to independently prioritize and complete critical tasks with a sense of urgency
- Solid understanding of fundamental accounting principles and their application to daily transactions
- Proven ability to work independently with minimal supervision
- Experience with ERP systems such as Oracle, SAP, PeopleSoft, or similar platforms preferred
- Strong analytical, organizational, time-management, and multitasking skills
- Comfortable analyzing large data sets using Excel tools such as pivot tables, formulas, and VLOOKUPs