Our client in Richardson, Texas is seeking a detail-oriented and professional Customer Service Representative for a 60-day onsite assignment in Richardson.
Key Responsibilities:
- Answer and manage inbound customer service calls
- Respond to inquiries regarding parts, appointments, and service status
- Schedule and update appointments as needed
- Accurately document customer interactions and service notes in the system
- Utilize Dispatch, ServiceTitan, ServiceBench, and Unite software platforms (all systems are computer-based)
Additional Details:
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM (onsite in Richardson)
- Reports to: Operations Supervisor
This is a great opportunity for someone who is organized, tech-savvy, and enjoys providing excellent customer support.